Aena — TRAVEL
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All the services available in the airport
Passports and immigration
After disembarking, if your flight was from countries outside the Schengen area, you must go through Passport Control.
For more information on the requirements for entering into Spain, see the website of the Ministry of Foreign Affairs, European Union and Cooperation.
After leaving the plane, please follow the signs to the baggage reclaim hall. Once you are in the hall, if you checked in luggage at the airport you left from, look at the screens to see which baggage reclaim carousel has been assigned to your flight. The airport has four baggage reclaim carousels.
For lost or damaged luggage, please go to your airline or handling agent's desk in the airport.
If coming from a country outside the European Union, you must decide whether you are carrying goods which need to be declared, and go through airport Customs. Some examples of goods that must be declared are food, high-value electronics, cash over 10,000 euros, etc. If in doubt, the best option is to ask at Customs.