Trámites y reclamaciones - Búsqueda
Procedures and claims
Trámites y reclamaciones
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Request form for personal accreditation passes for NON-RESTRICTED AREA
Request form for personal accreditation passes for NON-RESTRICTED AREA Formulario SOLICITUD ACREDITACIÓN ZONA NO RESTRINGIDA_V. JULIO 2026.pdf
List of personnel for whom RA V. 2026 accreditation is requested
List of personnel for whom RA V. 2026 accreditation is requested Listado+personal+para+el+que+solicita+acreditacion+ZR+V.+2025.pdf
Form ATTACHMENT 2L_ACCREDITATION RESTRICTED AREA_V. 2026
Form ATTACHMENT 2L_ACCREDITATION RESTRICTED AREA_V. 2026 Formulario ADJUNTO 2L_ACREDITACIÓN ZONA RESTRINGIDA_V. JULIO 2026.pdf
Form ATTACHMENT 3L_ACCREDITATION RESTRICTED AREA_V. 2026
Form ATTACHMENT 3L_ACCREDITATION RESTRICTED AREA_V. 2026 Formulario ADJUNTO 3L_ACREDITACIÓN ZONA RESTRINGIDA_V. JULIO 2026.pdf
Request form for vehicle access clearance
Request form for vehicle access clearance Formulario+SOLICITUD+ACCESO+VEHÍCULOS_V.+MAY+2018.pdf
Tabla de Navegadores Guadalinex
Navegadores Sistema Operativo Versión de java Internet Explorer 6 Internet Explorer 7 Firefox 1.5 Firefox 2.0 Guadalinex 4 JRE 1.4.2 Instalación y funcionamiento N/A N/A OK OK Firmado electrónico...
Tabla de Navegadores
Navegadores Sistema Operativo Versión de java Internet Explorer 6 Internet Explorer 7 Firefox 1.5 Firefox 2.0 W XP JRE 1.4.2 Instalación y funcionamiento OK OK OK OK Firmado electrónico OK OK OK...
Búsqueda
79 Results for Web Content Article Descárgate la app de Aena y paga sin bajarte del coche (PPT. 1) # Descárgate la app de Aena y paga sin bajarte del coche Descárgate la app de Aena y paga sin...
Documentación para viajar
documentacion-y-publicaciones Documentación para viajar Saber más #
Meet&Assist
tarjeta Meet&Assist Servicio exclusivo de bienvenida y acompañamiento en tu salida, llegada o tránsito Saber más #
Espacio para mascotas
da9c05ef44217186a0915e50aa54ea47 Espacio para mascotas Ubicado en la zona de llegadas de las Terminal T1, cuenta con cerca de 50 m2 de superficie ajardinada y funciona también en modo de pipican....
Zona infantil y sala para lactantes
1e62fb1cac48fea06b0f2a78269da263 Zona infantil y sala para lactantes El aeropuerto ofrece una zona infantil para niños de 0 a 6 años que incluye una sala para lactantes con unas modernas y cómodas...
Terminales T1, T2, T4 y T4S
47949bc7ce29020354396e1a8beae446 Terminales T1, T2, T4 y T4S Actualmente existen seis aseos ostomizados en el aeropuerto: sala 1 de recogida de equipajes de la T1, zona de embarque T2, cerca de la...
Binter
ba320bf27065b44a6167c649f5c94e33 Binter La compañía operará un total de 112 vuelos a las semana, 16 diarios, entre los aeropuertos Adolfo Suárez Madrid-Barajas y Tenerife Norte-Ciudad de La Laguna...
Servicios VIP
sala-vip Servicios VIP Reserva de salas VIP y mucho más en tu aeropuerto Saber más #
Descárgate la app de Aena y paga sin bajarte del coche (PPT. 2)
Descárgate la app de Aena y paga sin bajarte del coche Descárgate la app de Aena y paga sin bajarte del coche Servicio disponible solo para socios Más información #
Descárgate la app de Aena y paga sin bajarte del coche (PPT. 3)
Descárgate la app de Aena y paga sin bajarte del coche Descárgate la app de Aena y paga sin bajarte del coche Servicio disponible solo para socios Más información #
Descárgate la app de Aena y paga sin bajarte del coche (PPT. 1)
Descárgate la app de Aena y paga sin bajarte del coche Descárgate la app de Aena y paga sin bajarte del coche Servicio disponible solo para socios Más información #
Food To Fly
vino-y-queso Food To Fly Pide tu compra y recógela en el aeropuerto Saber más #
Complaints and technical suggestions about the procedures and claims Portal
Filing applications Without digital certicate Request copy of electronic file With digital certificate Complaints and technical suggestions about the procedures and claims Portal and its functions...
Complaints and suggestions about Aena public website services
Home Services and formalities Claims Complaints and suggestions about Aena public website services Check process status With digital certificate Complaints and suggestions about Aena public website...
Complaints and suggestions about the airport environment
Complaints or suggestions relating to the environmental impact of aeronautical activities on towns surrounding the airports may be submitted through the Aena procedures and complaints Portal or by...
Contact
Do you have a query? Descárgate la app de Aena y paga sin bajarte del coche Servicio disponible solo para socios Más información Descárgate la app de Aena y paga sin bajarte del coche Servicio...
Home
Services and formalities Exercising data protection rights Learn more Claims Requests Complaints and suggestions about the airport environment Learn more Airport rights management - Invoicing Learn...
Frequently asked questions
Browsers Operating system Java version Internet Explorer 6 Internet Explorer 7 Firefox 1.5 Firefox 2.0 Guadalinex 4 JRE 1.4.2 Installation and operation N/A N/A OK OK Electronic signature N/A N/A...
Familiarisation and airport driving licences
A Make sure you have your digital certificate installed and/or activated before selecting any of the following links. Local familiarisation Responsible unit: Procedures for Airside Driving Permits...
Security card issuing
PDF - 1.4 MB Form ATTACHMENT 1L_ACCREDITATION NON-RESTRICTED AREA_V. 2026 PDF - 1.69 MB Form APPLICATION ACCREDITATION RESTRICTED AREA_List_Workers_2026 Security cards Airport stadd ID PDF - 1.5 MB...
Request for environmental information
Environmental information request Environmental information request Home Services and formalities Requests Request for environmental information Forms Expandir/Contraer acordeón Details Aena...
Certificates of contract execution and classification of companies
The request must be made by an accredited representative of the company awarded a contract with Aena S.M.E, S.A. If you want to make a certificate request, write an email to the following address:...
Airport rights management - Collections
Contact You may use this procedure to request the applicable regulations, the credit line procedure to fly with Aena and the customer status information with Aena. cobros.sscc@aena.es Airport...
Public information request
Forms Expandir/Contraer acordeón Details Management of the Office of the Chairman, Strategy and Public Policies About Service by which citizens can access and request public information,...
Exercising data protection rights
Check process status With Digital certification The current legislation on Personal Data Protection establishes a series of rights that all citizens can exercise with any company or entity with...
Communications about facilities and services
If you have lodged a complaint or claim with an airline and you have not received a response in a suitable time or you are not satisfied with the response given, you may contact the Ministry of...