Trámites y reclamaciones - Búsqueda
Procedures and claims
Trámites y reclamaciones
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Services and formalities Requests Request for environmental information Exercising data protection rights Public information request Airport rights management - Collections Publications sales...
Complaints and suggestions about the management of airport charges
Responsible unit: Contact Home Services and formalities Claims Complaints and suggestions about the management of airport charges How to File a Claim Complaints and suggestions about the management...
Publications sales service
Documentation and Publications Centre E-mail address: Responsible unit: If you need to contact this service by email, you can do so through the address librosaena@aena.es . Users will be able to...
Airport rights management - Invoicing
Article 68 of the Air Security Act (Law 21/2003 of 7 July) modified by Law 1/2011 of 4 March, establishing the State Programme for Civil Aviation Operational Security. Article 68. Revenue of “Aena...
Complaints about personnel selection processes
Complaints about personnel selection processes Complaints about selection processes In order to submit a claim relating to any of the External Selection Calls in which you are taking part, you must...
Form ATTACHMENT 1L_ACCREDITATION NON-RESTRICTED AREA_V. 2026
Form ATTACHMENT 1L_ACCREDITATION NON-RESTRICTED AREA_V. 2026 Formulario ADJUNTO 1L_ACREDITACIÓN ZONA NO RESTRINGIDA_V. JULIO 2026.pdf
Environmental information application Form
Environmental information application Form Sin título 1.pdf
Form to file a claim, complaint or suggestion related to Aena public web service
Form to file a claim, complaint or suggestion related to Aena public web service Formulario+Quejas+y+Sugerencias+Web+Publica+Aena,5.pdf
Application form to exercise limitation of treatment rights
Application form to exercise limitation of treatment rights Formulario+Ejercicio+Derecho+Limitación+Tratamiento,5.pdf
Application form to exercise opposition rights
Application form to exercise opposition rights Formulario+Ejercicio+Derecho+Oposición,5.pdf
Act 19/2013 of 9 December, on Transparency, access to public information and good governance
Act 19/2013 of 9 December, on Transparency, access to public information and good governance BOE-A-2013-12887,5.pdf
PCA NSP-001 application/data modification form
PCA NSP-001 application/data modification form NSP-001_EXA38.9+1.pdf
User Manual - Portal Procedures and Claims - Accreditations Management
User Manual - Portal Procedures and Claims - Accreditations Management Manual+de+usuario-Portal+de+Servicios+Telemáticos+Gestion+acreditaciones+v3.pdf
User Manual - Portal Procedures and Claims - PCA Applications
User Manual - Portal Procedures and Claims - PCA Applications Manual+de+usuario-Portal+de+Servicios+Telemáticos-Solicitudes+PCA+v3+.pdf
EXA 38 - Aeronautical English Training Providers
EXA 38 - Aeronautical English Training Providers 20260202_EXA+38_Organizaciones+de+formación+Inglés+aeronáutico.xlsx
Appendix 3: Request for accreditation passes for RESTRICTED AREA
Appendix 3: Request for accreditation passes for RESTRICTED AREA Formulario ADJUNTO 3_ACREDITACIÓN ZONA RESTRINGIDA_V. JULIO 2026.pdf
List of personnel for whom NRA V. 2026 accreditation is requested
List of personnel for whom NRA V. 2026 accreditation is requested Listado personal para el que solicita acreditacion ZR V. JULIO 2026.pdf
Form APPLICATION ACCREDITATION NON-RESTRICTED AREA_List_Workers_2026
Form APPLICATION ACCREDITATION NON-RESTRICTED AREA_List_Workers_2026 Formulario SOLICITUD ACREDITACIÓN ZONA NO RESTRINGIDA_Listado_Trabajadores_JULIO 2026.pdf
Form ATTACHMENT 1L_ACCREDITATION RESTRICTED AREA_V. 2026
Form ATTACHMENT 1L_ACCREDITATION RESTRICTED AREA_V. 2026 Formulario ADJUNTO 1L_ACREDITACIÓN ZONA RESTRINGIDA_V. JULIO 2026.pdf
Guidance material on conditions of use and issuance of general aviation pilot cards
Guidance material on conditions of use and issuance of general aviation pilot cards Material+de+Guia+CONDICIONES+DE+USO+Y+EMISIÓN+DE+LAS+TARJETAS+PARA+LOS+PILOTOS+DE+AVIACIÓN+GENERAL.pdf
Clearance for access for reasons other than flight
Clearance for access for reasons other than flight Autorización+para+acceder+por+motivos+diferentes+a+volar+para+aviación+general.pdf
Order of the Minister of Public Works of 30 January 2018
Order of the Minister of Public Works of 30 January 2018 Orden+Ministerial_180628 (1).pdf
Form for lodging a claim, complaint or suggestion related to environmental impacts in the airport surroundings
Form for lodging a claim, complaint or suggestion related to environmental impacts in the airport surroundings Servicio+Presentacion+Reclam+Quejas+Suger+por+impactos+MA,0.pdf
Form to file a claim, complaint or suggestion related to the Electronic Office operations
Form to file a claim, complaint or suggestion related to the Electronic Office operations Formulario+Quejas+y+Sugerencias+Servicios+Telematicos,0.pdf
Application form to exercise access rights
Application form to exercise access rights Formulario+Ejercicio+Derecho+Acceso,5.pdf
Application form to exercise deletion rights
Application form to exercise deletion rights Formulario+Ejercicio+Derecho+Supresión,4.pdf
Information on the procedure to exercise the rights in the Spanish Personal Data Protection Act
Information on the procedure to exercise the rights in the Spanish Personal Data Protection Act Información+Procedimiento+Ejercicio+Derechos,5.pdf
Information on the collection procedure
Information on the collection procedure gestion-derechos-cobros,5.pdf
Customer information request
Customer information request solicitud-informacion-cliente,5.pdf
AIRM PCA NSP-001 application/data modification form
AIRM PCA NSP-001 application/data modification form NSP-001_EXA38.9+RMU+1.pdf
Document accrediting familiarization training NSP-040
Document accrediting familiarization training NSP-040 NSP-040_EXA38.9_edit+1.pdf
Validation of local airport familiarization NSP-045
Validation of local airport familiarization NSP-045 NSP-045_EXA38.10.pdf
Information on the airport driving permit procedure
Information on the airport driving permit procedure PCA+-+Descripción+del+servicio+-+corregido.pdf
Security regulations on the NSP 2025 platform
Security regulations on the NSP 2025 platform NSP_2025.pdf
Request form for personal accreditation passes for RESTRICTED AREA
Request form for personal accreditation passes for RESTRICTED AREA Formulario SOLICITUD ACREDITACIÓN ZONA RESTRINGIDA_V. JULIO 2026.pdf
Appendix 2: Request for accreditation passes for RESTRICTED AREA
Appendix 2: Request for accreditation passes for RESTRICTED AREA Formulario ADJUNTO 2_ACREDITACIÓN ZONA RESTRINGIDA_V. JULIO 2026.pdf